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Online Return Policy​


You may return eligible items for a refund within 30 days (only online orders) of its original purchase date, within its original packaging, unworn, all labels still attached and in the same condition it left our premises.
 
 Any worn, dirty or damaged items will not be eligible for a refund or exchange.The postage for any refunds or exchanges is up to the customer.If you need to replace an item you have purchased, please return the unwanted item to us for a refund and then place a new order for the required item. 
 
We advise all customers to send items back on a tracked service and that you obtain proof of postage as the parcel is your responsibility until it reaches us.
 
 For hygienic reasons we do not accept returns on all underwear, tights and socks .Please note, all tights, foundation garments & sale items are considered final sales & as such are non - returnable.       
 

 
If you have received an incorrect or faulty item please contact us first before returning the item. If the item has been damaged and the fault is not a manufacturing issue (for example: misuse or wear and tear) we are unable to refund due to its unsellable condition.

Information

Contact Details

020 8309 0877

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Opening Times:

Monday - 10am - 5pm

Tuesday-  10am - 5pm                                         

Wednesday-10am - 5pm                                            

Thursday-  10am - 5pm                                     

Friday-       10am -5pm

Saturday -  9:30am-5:00pm                               

Sunday-    CLOSED​

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PLEASE NOTE​

WEDNESDAY  12th AUGUST   CLOSED

THURSDAY     13TH AUGUST  CLOSED

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 Appointments available when we are closed. Please contact us on stagedoor1@btinternet.com  or 020 8309 0877

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